The hotel is a modern tower block and is centrally located. If you arrive by plane, get a Kitica card at an airport JR station machine [Suica cards only operate in the Tokyo area]{keep it topped up through numerous machines [incl. 7/11 & Lawson shops] & use it like a touch card debit card on trains/subway/ trams/shops/bars/restaurants. Some small businesses are cash only}. Use an express or limited stop train to Sapporo,[every 15-30 minutes], 'local' train is multi stop. Use a taxi from Sapporo Station to Mercure, about 1300Y/about 1km; subway still has a lot of walking/carrying case up/down stairs; Mercure is halfway between exits 3 + 4 of [Hosui] Susukino station, about 1.5 blocks either way. Most places or transport stops are within a few blocks of the hotel: TV tower, underground walkway, covered shopping street, Nijo Market. The tram route is circular & fixed price [we used it, plus a walk, for Mount Moiwa ropeway/cable car]. Lots of shopping/restaurants in the area. We used a taxi back to Sapporo Stn. then express train back to airport stn. & cashed the Kitica card in [at a desk not a machine]. Careful with trains, usually the middle carriage is reserved seat holders only or restricted entry, e.g. women only or mother/child during busy times, they have signs &/or purple stripes.
Alan
januar 2025
Location of the hotel was right in the middle of downtown Sapporo which was perfect for going around on foot to find food and entertainment. Convenience stores were also quite close by for any late night cravings. The rooms were also quite spacious and fit 4 beds and a crib quite well. All our needs as a family with an infant were met space-wise and my wife and I as new parents couldn’t be happier. I had a problem with the shipping of an item I ordered online and their staff, and I’m so sorry I can’t seem to remember his name at the moment, helped me sort it out and had the item forwarded to our next hotel since the rerouting wouldn’t make it before we left. Top notch service. Will definitely be staying here again for our next trips to Sapporo. Thank you Mercure Hotel Sapporo!!
Enrico
september 2024
Comfortable bed, room is big, location is near to railway station, breakfast is good, love the bathroom amenities, w.c with warm heated seats and warm shower water is consistent with bathtub too.
Alan691
mars 2023
The breakfast was lovely. The quality was not amazing but it was definitely of a good enough standard for us to eat our fill. We were very happy with the standard of service, and variety. It allowed us to have a full latomach to go and explore the area without too much fuss trying to find breakfast locations given that most places don't open until after 10am.
Trisha
november 2023
The hotel is a great location with easy access to bars and restaurants. The staff are so helpful with everything, and I great knowledge of the area. There was American girl who worked at the front desk who was so helpful and super friendly, I definitely think your manager needs to give you. Salary increase, she was always going the extra mile, I hope return next year again.
Shaun
oktober 2024
Party member fell ill, staff put in a heroic effort to allow us to see a doctor, check if there were any restrictions on flying and even advise us on rescheduling train journeys and taxis. They even helped us communicate with the hotel on the next leg of the journey. Despite the constant requests, they were polite, friendly and helpful.
Brian
juni 2024
Great location. Near the station and right in the middle of Susukino. Plenty of food options and konbini nearby. Rooms are comfy and not as cramped as i thought. Staff are very helpful and polite
Nicholas
august 2024
Breakfast is excellent with good quality of food and selections. Staff were very helpful. The hotel is located at a very convenient location with range of restaurants and shopping areas within walking distance. We were disappointed with the size of the room which is quite small for Hokkaido standard.
Amy
mai 2024
Twin-bed room size is adequate, and room amenities and cleanliness are good. Decent coffee available for use at all times. Conveniently located within walking distance to attractions, restaurants, shopping areas and very near to bus-stop for taking airport bus. No-fuss check-out by dropping room keycards into a box.
Burton
juli 2024
Love the good location, English speaking staff, free umbrella for loan to shelter from the snow, free good quality coffee at lobby in the morning, free coffee and tea capsules in room, complimentary bottled water, a can of coke and a glass bottle of Pierre carbonated water, L'occitane toiletries, modern design lift lobby at each floor, washer-cum dryer at 3 of the floors that auto dispsense washing liquid.
Anna
desember 2022